adment.ai x Guideless: Scaling Customer Education With AI

adment.ai x Guideless: Scaling Customer Education With AI - Blog post
Evaldas Bieliūnas
“Guideless allows us to present our product and new features in a clear, structured, and self-guided way. Prospects understand value faster, customers onboard with confidence, and support volume drops as teams learn directly from interactive walkthroughs.”

Adomas Ronkaitis, Partner Manager @ adment.ai

About adment.ai

adment.ai is a brand protection and paid-search intelligence platform that helps companies monitor and stop brand keyword abuse, affiliate ad hijacking, and unauthorized brand bidding. Their technology identifies fraudulent activity in real time and provides legal-ready evidence so brands can protect their paid traffic and reclaim lost revenue.

As adment.ai continues expanding capabilities and releasing new detection and case-management features, they needed a scalable and consistent way to showcase product workflows to prospects and train customers quickly.

The Challenge

adment.ai ships updates frequently and handles advanced detection workflows across multiple markets. They needed a scalable method to:

  • Show how complex monitoring logic works in real time
  • Enable customers to self-learn key features
  • Replace time-consuming live training sessions
  • Keep guides always aligned with the latest UI and product capabilities
  • Produce professional demos without spending hours editing video

Why adment.ai Chose Guideless

adment.ai uses Guideless to turn real product flows into clean, step-by-step video walkthroughs with AI voice narration. By capturing workflows directly in the browser, they can build polished onboarding guides and product demos in minutes.

To capture the above product walkthrough, adment.ai followed this process:

  • Installed the Guideless Chrome extension
  • Clicked through their product interface like a typical user
  • Guideless automatically generated a guide with narration, captions, and highlights
  • adment.ai fine-tuned the narration and selected an AI voice that matched their brand tone

The result was an instantly shareable link. The same guide can also be embedded in their help center or exported as an MP4 for social media use. Watch adment.ai video tutorial here.

Key Outcomes

  • Faster prospect education and improved sales demo clarity
  • Shorter onboarding cycles for new customers
  • Reduced reliance on manual training and repetitive support calls
  • Clean, consistent product storytelling across GTM and CS
  • Faster rollout of training materials when shipping new product updates
“Seeing our workflows captured and narrated automatically was a turning point. Instead of recording and editing videos, we click through once and immediately have a polished guide ready to share. Guideless helps us scale education and move faster as we ship new capabilities.”

Adomas Ronkaitis, Partner Manager @ adment.ai

Final Thoughts

adment.ai leverages Guideless to onboard customers faster, scale education without expanding support headcount, and deliver launch-ready product demos as they introduce new features. Guideless is now embedded in their product enablement workflow, helping customers discover value quickly and stay aligned with the platform’s rapid innovation pace.

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