RonRon X Guideless: How RonRon AI Scaled Customer Education With Instant Product Walkthroughs

RonRon was scaling quickly, yet teaching customers how their AI agents worked still meant long calls, detailed demos, and the same explanations again and again. With Guideless, those complex workflows turned into short, clear walkthroughs that take minutes to create.

“Guideless allows us to present our platform and new capabilities in a clear, structured, and self-guided format. Prospects grasp value faster, customers onboard with confidence, and support volume decreases as teams learn directly from interactive walkthroughs.” - Ruth Kusemiju, Co-founder · RonRon

About RonRon AI

RonRon builds AI calling agents for real estate investors. Their agents help teams qualify sellers, nurture leads, manage follow-up calls, support dispo teams, and handle seventeen lead types across English and Spanish. Every call syncs into the CRM, and each conversation follows real-time decision logic.

The result is simple. Investors close more deals with less manual calling and less administrative work.

Want to see how other teams automate their workflows with AI? Check out our other case studies.

The Challenge

RonRon ships new features every week, and each update changes how agents call, route, and qualify sellers. Their product evolves quickly, and customer education needs to keep up. The team needed a way to:

• Teach customers how workflows operate

• Show the logic behind each call without long demos

• Reduce onboarding time

• Cut down repeated support calls

• Keep training materials accurate as the platform evolves

Their AI agents are powerful, but the workflows are detailed. Explaining them manually took time, and maintaining documentation became a bottleneck.

If your team is dealing with similar onboarding issues, our overview of the Employee Onboarding Workflow Creator could be useful.

Why RonRon AI Chose Guideless

Guideless gives RonRon a simple, repeatable way to explain complex workflows. The team records a real workflow by clicking through the platform. Guideless instantly turns it into a clean, narrated walkthrough. Editing narration or captions takes minutes. Sharing with customers or prospects takes seconds. This allows RonRon to explain advanced AI calling logic without additional overhead.

To see how other SaaS teams automate documentation, take a look at AI Product Walkthroughs for Faster Onboarding.

Capturing Product Walkthroughs with Guideless

RonRon AI keeps things simple. They install the Guideless Chrome extension, open their platform, and walk through a workflow just as a user would. Guideless follows along in the background, capturing each step and turning it into a polished, narrated guide with captions and smart highlights. As Ruth described it:

“We walk through a feature once and the guide is ready. It helps prospects understand the value faster and gives customers the confidence to use more of the platform.” - Ruth Kusemiju, Co-founder · RonRon

From there, the team tweaks the narration and chooses an AI voice that matches their brand tone. Within minutes, they have a clean, shareable video they can embed in their help center, send to prospects, or export as an MP4 for social posts.

It feels like magic, but it’s really just a faster, more reliable way to teach product workflows — something we dive deeper into in our guide on why workflow documentation still fails and how AI finally fixes it.

But capturing a workflow is only the beginning. What matters most is the impact.

Key Outcomes

Before Guideless, RonRon depended on long walkthrough calls, slow onboarding sessions, and support conversations that repeated the same explanations. Their documentation couldn’t keep pace with rapid releases, leaving users unclear on new features and key workflows.

After adopting Guideless, customer education became faster and more scalable. Prospects understand the product in minutes by watching real workflows. New customers onboard independently with AI-narrated guides, support volume drops, and every update gets a same-day walkthrough that keeps training material accurate.

The impact shows up across sales and customer success. Demos are clearer, customers reach value sooner, and the team finally delivers consistent product training without rebuilding content each time. A standout example is their end-to-end AI calling guide — from call start to qualification to handoff — giving users a clear visual of how the agent behaves in real time.

Here’s one of the RonRon product guides created with Guideless. It shows the full AI agent flow, from call start to qualification and finally to handoff.

Final Thoughts

Guideless helps RonRon teach a complex AI calling engine with short, clear walkthroughs. Their team moves faster. Their customers learn faster. And the product becomes easier to adopt as they scale.

Ready to create product guides like RonRon? Start free and build your first AI-narrated walkthrough with Guideless today.