Guideless for Customer Education
Customer education videos made from real product flows
Turn real product workflows into customer education videos that show users exactly what to do, so they can follow along without contacting support.
Trusted by 3,000+ users, including teams at:
Answer questions before they reach support.
Skip screen recording, reshoots, and rewriting help articles. Create, update, and share educational videos that help customers find answers on their own.
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Turn repeat questions into self-serve guides
Turn common support questions into customer training videos people can follow before they open a ticket.
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Keep guides up to date as your product changes
When your interface changes, update individual steps instead of recreating your training content or video library from scratch.
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Guide customers from first step to success
Show customers each step of a real product workflow, so they can reach their first result faster.
Fewer tickets, faster adoption.
Fewer support tickets
Faster time-to-value
Faster content creation
Based on customer interviews and early adopter feedback
From first login to power user.
From customer onboarding and help center content to feature launches and self-serve support, create clear educational videos for every stage of the customer journey.
Guide new customers through their first steps with clear, step-by-step training videos.
Everything you need to create, share, and scale software guides.
AI-powered editor
Keep guides up to date without recreating them. Update only what changed, regenerate AI content and voiceovers, annotate screenshots, blur sensitive information, and translate guides - all from a single editor.
Share beyond your workspace
Share guides with a link, embed them in your help center or website, export them as MP4 or PDF, and organize your team's knowledge in shared workspaces.
Always on brand
Every guide follows the same polished style with consistent layouts, captions, animations, and branding.
42+ languages
Create guides in your team's or customers' language with AI-generated narration and voiceovers.
Measure engagement
See which guides people watch, where they drop off, and how engagement changes over time.
Collaborate
Invite teammates, assign roles, and manage shared workspaces together.
Stay organised
Keep documentation structured with folders, collections, and search.
Integrations
Share guides where work happens with Slack, Notion, Confluence, and more.
Guideless helps teams produce better documentation by making good documentation habits effortless.
Our pace is intense, and Guideless helps us turn knowledge into action.
Frequently asked questions
How do I create customer education videos with Guideless?
Capture a product workflow with our browser extension, and Guideless turns it into an AI-narrated, step-by-step guide.
Can customers view guides without an account?
Yes. Share a public link so customers can view guides directly in their browser without creating a Guideless account.
Can I embed guides in my help centre or knowledge base?
Yes. Embed guides directly into your help centre, knowledge base, or website using an iframe.
How do I keep guides current when my product changes?
Update only the steps that changed instead of recreating the entire guide from scratch.
Does Guideless replace a customer education platform?
Guideless can work alongside your existing customer education platform. Create and maintain product guides, then embed or share them wherever your customers already learn.